Mac OS X Snow Leopard & Cisco AnyConnect VPN
Posted by raetsel on August 29, 2009
I’ve just upgraded to Mac OS X version 10.6 Snow Leopard. The results are impressive with increases in speed and reduction in memory usage.
However to connect to work I use Cisco AnyConnect VPN and that wouldn’t run, it just instantly quit.
I uninstalled it using the uninstaller in the Application folder and then connected to our web portal at work via Safari and downloaded the AnyConnect installer. This installed fine and I can now run the local application like I used to.
The version of AnyConnect we run on is 2.3.0185
Aaron said
Thanks, that worked just great. I was just about to go to the beta version of AnyConnect.
Rodney said
AWESOME…. Worked perfectly
Michael Brandeis said
I am using cisco anyconnect vpn so that I can use my apple mail program to send mail from a remote serve. However while connected to VPN the mail program does not get (downloads) any new messages. Any idea why and how to solve this.
Thanks
Michael
raetsel said
Hi Michael,
Had the VPN connection used to work before you upgraded to Snow Leopard or is it new?
You need to check the configuration at the remote end has the correct policy in place for your account to allow you access to the server you want on the ports you need e.g. 25,110 or 993 for stmp, pop or IMAP ( 443 for exchange )
Try opening a terminal and see if you can ping the server without any fully qualified domain name, just the hostname. If not try using traceroute to see how far the connection is going.
If you can ping the hostname try using telnet hostname 25 ( or 110 or whatever ) see if that gets a connection. If it does then it shows the remote end is ok and it is a problem with mail somehow, if not it suggests a remote VPN AnyConnect policy/access or firewall problem.
HTH
Simon
S Baker said
raetsel,
Thank you! I actually had to uninstall as well, but my company’s VPN website wasn’t letting me log in (for whatever reason). Luckily, I had kept a Disk Image (dmg) of the software and I installed it and everything worked!
Thanks for the tip!